Shipping Restrictions

As state laws are constantly changing, we encourage you to review this page of our website to get updates on shipping regions for Frē online. 

 

Until further notice, frepouch.com will no longer be selling and shipping to the following states: 

Arkansas
Maine
Massachusetts
Minnesota
New Jersey
Oregon
Rhode Island
Utah
Vermont

+ these U.S territories

Micronesia
Guam
Puerto Rico

If you have any questions, please contact ​info@frepouch.com.​ Thank you for your continued business.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Below are the estimated delivery times of our partnering carriers.

Shipment Method	Estimated Delivery Time
UPS Ground	3-5 Business Days
UPS Next Day Air*	1-2 Business Days
USPS First Class	3-5 Business Days
USPS Priority Mail	2-3 Business Days
USPS Priority Mail Express*	1-2 Business Days

 * Overnight delivery is only available for orders with delivery addresses within the continental United States.

* Shipping methods do not reflect for orders placed via Frepouch.com’s wholesale channel.

  

Shipment to P.O. Boxes or APO/FPO Addresses 

Frepouch.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Frepouch.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Frepouch.com is not liable for any products lost during shipping and transit. If your order was lost in transit, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 We currently do not ship outside the U.S.

 

Returns Policy

Tins/Cans

FRĒ tins/can may be returned within 30 days of delivery if there are manufacturing defects or damages caused by the delivery service. We do not offer any sort of return for products that have been used.

If you would like to inquire about a return, please contact us at [email protected]